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Privacy Policy

Last updated: January 1, 2025 • Effective: January 1, 2025

Luxus, Inc. (“GunMister,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform and related services (“Services”). Please read this policy carefully. By using our Services, you consent to the practices described herein.

1. Information We Collect

We collect information you provide directly to us, as well as information generated through your use of our Services:

Account Information

  • Name, username, email address, and password when you register.
  • Government-issued ID information for identity verification purposes.
  • Date of birth (to verify you are 18 or older).
  • Phone number for account security and notifications.
  • Payment and banking information for transaction processing and seller payouts.
  • Shipping address and FFL dealer information for transfers.

Listing & Transaction Data

  • Firearm details included in your listings (make, model, caliber, serial number, etc.).
  • Photographs and descriptions you upload.
  • Bid history, purchase history, and transaction records.
  • Communications between buyers and sellers through our messaging system.
  • Feedback and ratings you give or receive.

Technical & Usage Data

  • IP address, browser type, and operating system.
  • Device identifiers and hardware model.
  • Pages visited, features used, and time spent on the platform.
  • Search queries and listing views.
  • Referring URLs and click-through data.
  • Error logs and performance data.

2. How We Use Your Information

GunMister uses the information we collect for the following purposes:

  • Operating and maintaining the marketplace, including processing listings, bids, and transactions.
  • Verifying your identity and eligibility to purchase or sell firearms.
  • Processing payments and disbursing seller proceeds.
  • Communicating with you about your account, transactions, and platform updates.
  • Fraud prevention, abuse detection, and platform security.
  • Complying with legal obligations, including reporting requirements under federal firearms law.
  • Improving our Services through analytics and user research.
  • Sending marketing communications where you have opted in (you may opt out at any time).
  • Resolving disputes and enforcing our Terms of Service.
  • Responding to law enforcement requests and legal process.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With FFL Dealers

When a firearm transfer requires an FFL dealer, we share buyer and seller information with the designated dealer as necessary to complete the transfer, including contact details and relevant transaction information.

With Other Users

Your username, seller rating, and listing history are visible to other users. Buyer usernames are partially masked in bid history to maintain privacy. Your shipping address is shared with sellers only after a completed transaction.

With Service Providers

  • Payment processors for transaction handling and fraud detection.
  • Identity verification providers to confirm age and identity.
  • Cloud hosting and infrastructure providers.
  • Email and communications service providers.
  • Analytics providers (data shared in aggregated or de-identified form where possible).

With Law Enforcement

GunMister is committed to full cooperation with federal, state, and local law enforcement agencies. We will disclose user information and transaction records when required by valid legal process, including subpoenas, court orders, or as required under the Gun Control Act and ATF regulations. We may also proactively report suspected illegal activity.

Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all assets, user information may be transferred as part of that transaction. We will notify you of any such change in ownership.

4. Cookies & Tracking Technologies

GunMister uses cookies, local storage, and similar tracking technologies to operate and improve our Services. These include:

  • Essential cookies required for account authentication and security.
  • Functional cookies that remember your preferences and settings.
  • Analytics cookies that help us understand how users interact with the platform.
  • Marketing cookies for targeted advertising (only with your consent where required by law).

You may control cookies through your browser settings. Disabling essential cookies may prevent certain features from functioning. We honor browser “Do Not Track” signals where technically feasible.

5. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information:

All Users

  • Access and update your account information at any time in Account Settings.
  • Opt out of marketing emails via the unsubscribe link in any email or in Account Settings.
  • Request deletion of your account by contacting privacy@luxus.com. Note that certain transaction records may be retained as required by law.

California Residents (CCPA)

If you are a California resident, you have the right to: (a) know what personal information we collect, use, disclose, or sell; (b) request deletion of your personal information; (c) opt out of the sale of personal information (we do not sell personal information); and (d) non-discrimination for exercising your rights.

To exercise your California rights, submit a verifiable request to privacy@luxus.com or call our toll-free number. We will respond within 45 days. You may designate an authorized agent to submit requests on your behalf.

6. Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. Specific retention periods include:

  • Account information: retained for the life of the account plus 5 years after closure.
  • Transaction records: retained for a minimum of 7 years as required for tax and regulatory compliance.
  • ATF-required records: retained for the period required by federal regulations (minimum 20 years for bound book records).
  • Marketing preferences and communications: retained until you opt out, then purged within 90 days.
  • Server logs: retained for 12 months for security and fraud prevention purposes.

7. Security

We implement industry-standard security measures to protect your information, including:

  • TLS/SSL encryption for all data transmitted between your browser and our servers.
  • Encryption of sensitive data at rest, including payment information and government ID data.
  • Multi-factor authentication options for account access.
  • Regular security audits and penetration testing.
  • Access controls limiting employee access to personal information on a need-to-know basis.
  • Vendor security assessments for all third-party service providers handling your data.

No system is completely secure. In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.

8. Children's Privacy

GunMister does not permit use of its Services by anyone under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected information from a person under 18, we will delete that information promptly. If you believe a minor has created an account, please contact us immediately at privacy@luxus.com.

9. Third-Party Links

Our Services may contain links to third-party websites, including FFL dealer websites and payment processors. GunMister is not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the revised policy on our website and, for registered users, by email notification at least 14 days before the changes take effect. Your continued use of our Services after the effective date constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Team:

Luxus, Inc. — Privacy Team

Email: privacy@luxus.com

We will respond to all requests within 30 days.